At Vidhi Spirituality Private Limited, we value your trust and strive to offer the best service experience through VidhiPujan.com. To ensure transparency and understanding, we have established the following cancellation and refund policy:
Cancellation Requests: Requests for cancellations must be made at least 48 hours prior to the scheduled date of service.
Processing Cancellations: Cancellations made within the stipulated time frame will be processed without any cancellation fees. Cancellations requested less than 48 hours before the service will be subject to a 25% cancellation charge.
Last-Minute Cancellations: Cancellations made less than 24 hours before the scheduled service will not be eligible for any refund.
Full Refunds: A full refund will be provided for cancellations made at least 48 hours before the scheduled service.
Partial Refunds: Cancellations made between 24 to 48 hours before the service will be eligible for a 50% refund of the total amount.
No Refunds: Cancellations made less than 24 hours before the service will not qualify for any refund, except in cases of unforeseen and verifiable emergencies. In such cases, management reserves the right to make exceptions based on the circumstances.
Processing Time: Refunds will be processed within 7-10 business days from the date of approval of the cancellation request.
Rescheduling Requests: If you wish to reschedule your service, requests should be made at least 48 hours in advance. We will do our best to accommodate your new preferred date and time based on availability. Changes requested less than 48 hours before the service may incur additional charges.
Company-Initiated Cancellations: If Vidhi Spirituality Private Limited cancels or reschedules a service due to unforeseen circumstances, you will be entitled to a full refund or an option to reschedule without additional charges.
Force Majeure: In cases of natural disasters, government restrictions, or other force majeure events, refunds and cancellations will be handled on a case-by-case basis.
Contact Us: For cancellations, refunds, or rescheduling requests, please contact our customer service team via email at vidhipujanofficial@gmail.com or call us at +91 9971180545.
Required Information: Ensure you provide your booking ID, registered contact details, and the reason for cancellation to facilitate prompt processing.
Vidhi Spirituality Private Limited reserves the right to modify or update this cancellation and refund policy at any time. Changes will be posted on www.vidhipujan.com and communicated via email to our registered users.
We appreciate your understanding and cooperation in ensuring a seamless experience with our spiritual services. If you have any further questions, please reach out to our customer service team.
Last Updated: 6 Nov, 2024